Terms & Conditions
By shopping at Comfort Store (UK), you agree to the following terms and conditions. Please read them carefully before making a purchase.
1. Products & Availability
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Product descriptions, specifications, and images are provided by our suppliers. While we strive for accuracy, colours, packaging, or minor details may vary slightly.
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All products are subject to supplier availability. If an item is out of stock or discontinued, we will notify you promptly and issue a full refund.
2. Pricing & Payments
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All prices are listed in GBP (£) and include applicable UK taxes, unless otherwise stated.
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We accept secure payments through the following methods: Visa, MasterCard, PayPal, etc..
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Prices and promotions are subject to change at any time without prior notice.
3. Shipping & Delivery
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Delivery times are estimates and may vary depending on supplier processing, customs clearance, and courier delays.
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We are not responsible for delays beyond our control; however, we will assist you in tracking and resolving delivery issues.
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Customers are responsible for providing accurate delivery details. Orders returned due to incorrect addresses may incur additional shipping costs.
4. Returns & Refunds
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Refunds and returns are handled in accordance with our Refund Policy.
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In cases where items arrive damaged, defective, or incorrect, please contact us within [7 days to 14 days] of receiving your order.
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Some products may be non-returnable due to hygiene, safety, or supplier restrictions. These will be clearly indicated where applicable.
5. Liability
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We are not liable for delays, losses, or damages caused by suppliers, customs, or third-party couriers.
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Our maximum liability is strictly limited to the purchase price of the product(s).
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We do not provide warranties beyond those offered by the product supplier or manufacturer.
6. Legal
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This store operates under the laws of the United Kingdom.
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Any disputes shall be subject to the exclusive jurisdiction of UK courts.